If I have a question or a problem, who should I contact? Your contact points will vary depending on your request.
Contact form: To make sure you contact the right person go to the “Contact Form” and select the category you need help with. In this way we will send your question to the right person who will answer you via email within 48 hours.
What if I need a shift change for today/tomorrow? Contact your Courier Coordinator on Telegram!
I have a problem during my shift: You can contact the Live Operation agent through the chat to promptly handle any matter relating to the orders. For urgent requests (such as an accident) use the “call for assistance” function available on the App menu.